Last Updated: 20/04/2024
Thank you for choosing StrikingSounds. We want to ensure you have a worry-free shopping experience, and to support that, we offer a 60-day free guarantee on most of our products. Please read our Refund and Returns Policy carefully to understand your rights and responsibilities.
60-Day Free Guarantee:
We stand behind the quality of our products and offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you may return the item within 60 days of receiving it for a full refund.
To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it. Any product not in its original condition or damaged due to customer misuse may not be eligible for a refund.
Returns Process:
To initiate a return, please contact our customer service team at customer-service@strikingsounds.com with your order number, a description of the item you wish to return, and the reason for the return.
Once your return request is approved, we will provide you with instructions on how to return the item. Please ensure that the item is securely packaged to prevent damage during transit.
Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance for valuable items, as we cannot guarantee that we will receive your returned item.
Refund Processing:
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 10 business days and will be applied to your original method of payment.
Exchanges:
If you received a defective or damaged item, please contact us immediately at contact@strikingsounds.com to arrange for an exchange. We will provide instructions on returning the defective or damaged item and send a replacement as soon as possible.
Non-Refundable Items:
Certain items, such as gift cards, downloadable software, and personalized or custom-made products, are non-refundable.
Contact Us:
If you have any questions or concerns about our Refund and Returns Policy, please contact our customer service team
This website, www.strikingsounds, is operated by AICHOUNI LLC & SLICLER LTD
Company Address:
1309 Coffeen Avenue, STE 16081
Sheridan, Wyoming 82801, USA.
Customer Support:
contact@strikingsounds.com
Founder:
Houssam Aichouni
